Home Computer Security and Malware Clean-Up Service

Households, older people, students, sole traders and home-based businesses who have been hacked, scammed or just want their devices protected.

Fixed price per job (clean-up, security check-up or protection setup) or hourly rate, with optional small monthly check-in plans for regular clients.

• Good knowledge of Windows, Mac and mobile security
• Clear, patient explanations for non-technical people
• Careful record keeping and honesty with client data

• Professional indemnity and public liability insurance, check what covers data loss or privacy breaches
• You will access personal data, so check your obligations under Australian privacy law and be clear in writing about what you will and will not do
• Never promise a device will be 100% safe, use clear written terms and take backups before starting work
• If working from home, check whether your local council needs approval for a home-based business

Startup costs are typically estimated at around $500 to $3,000, depending on the tools, software licences, insurance and marketing you choose. Because you can work on site or by remote session, you may not need premises.

Monthly revenue is typically estimated at around $500 to $3,500, depending on how many clients you take on and how many hours you work. The low end suits part-time work of around six hours a week.

Check professional indemnity and public liability insurance, including what covers data loss or privacy breaches. Check your obligations under Australian privacy law, use clear written terms, back up before starting, and never promise a device is 100% safe.