Home-Based data recovery (software and mail-in)

Individuals with lost family photos, small businesses with a failed drive, and IT support firms that pass on recovery jobs.

A fixed price or tiered fee per recovery, often 'no recovery, no fee', plus extra for return drives and urgent turnaround.

• Comfortable with computers, file systems and operating systems
• Patience and careful, methodical work
• Clear, honest communication with stressed customers

• Privacy: you will see personal and business files, so use a confidentiality agreement and check your obligations under the Privacy Act
• Never promise a result, and explain the no-recovery terms clearly (check Australian Consumer Law guidance)
• Public liability and professional indemnity insurance, and whether cyber cover suits you
• Opening a failing drive can make things worse, so know when to refer it on
• Check with your local council whether you need approval to run a home-based business

Startup costs are typically estimated at around $1,500 to $6,000, depending on the imaging hardware and recovery software you choose and how you set up your home workspace. Treat this as an estimate only.

Monthly revenue is typically estimated at around $800 to $4,000, depending on how many jobs you receive and what you charge. Many people start with at least about 8 hours a week. Revenue is before your costs and insurance.

Check your obligations under the Privacy Act and use a confidentiality agreement, as you will see personal files. Check Australian Consumer Law guidance on no-recovery terms, your insurance, and whether your council requires approval for a home-based business.