Trade counter for windows, glass and fittings

Glaziers, builders, carpenters, property managers and homeowners who need parts or replacements quickly.

Margin on stock sold over the counter, plus margin on special orders. Trade accounts with regular customers add steady repeat sales.

• Product knowledge of windows, glass and hardware
• Stock control and ordering
• Customer service and trade sales

• Stock is a big upfront cost, so start narrow and add lines based on what customers ask for
• Check your lease terms and whether the zoning allows trade sales at the unit
• Check insurance for stock, premises, public liability and product liability, plus workers compensation once you hire
• Glass is heavy and fragile, so check safe handling, storage and manual handling requirements with your state's work health and safety regulator
• Check the Australian Standards and energy rating rules that apply to the products you sell
• Large chain suppliers compete on price, so think about speed, service and local knowledge

Startup costs are typically estimated at around $30,000 to $120,000, depending on your unit, fit-out and how much stock you buy. Stock is a big upfront cost, so starting narrow and adding lines based on customer requests can help.

Monthly revenue is typically estimated at around $15,000 to $70,000, depending on your range, location and how many trade customers you win. Plan on around 40 hours a week at minimum to run the counter.

Check your lease terms and whether zoning allows trade sales at the unit, plus insurance for stock, premises and liability. Also check safe handling of heavy glass with your state's work health and safety regulator, and the Australian Standards for your products.