Phone repair shop

Walk-in customers, students and commuters needing a quick fix, plus nearby businesses with staff phones.

A set price per repair with a markup on parts, plus margin on accessories and screen protectors. Footfall and quick turnaround drive volume.

• Reliable repair skills across many models
• Customer service and quoting
• Stock and cash management

• Commercial lease terms and rent, which are the biggest fixed cost
• Commercial general liability and contents insurance, plus WCB/WSIB coverage if you hire (rules vary by province)
• Municipal business licence and signage rules, so check with your municipality
• Handling of customer data, and a written policy on warranties and lost or damaged devices
• Slow periods and competition from large chains and kiosks

Startup costs are estimated at typically around $8,000 to $40,000, depending on whether you choose a kiosk or storefront, plus fit-out and stock. These are estimates, so check lease terms and rent before committing.

Monthly revenue is estimated at typically around $4,000 to $20,000, depending on location, foot traffic and whether you sell accessories. Expect slow periods and competition from large chains and kiosks.

Check commercial lease terms, commercial general liability and contents insurance, and WCB/WSIB coverage if you hire, since rules vary by province. Also check municipal business licence and signage rules, and write policies on customer data, warranties and lost or damaged devices.