Local coach ticket desk

Travellers who prefer to book in person or pay by cash. These include students, older people, and communities with family abroad who travel on international coach routes.

Commission from coach operators on each ticket sold, and sometimes a small booking fee you charge the customer. Income depends on volume, so a busy location matters.

• Friendly, patient customer service
• Accurate with money and bookings
• Knowing routes and timetables
• Speaking another community language is a plus

• Commission rates can be thin, so check the terms and any minimum sales or deposits before signing
• Public liability insurance, and cover for cash and equipment
• Selling coach travel bundled with hotels or tours may fall under package travel rules, so check what applies before you add extras
• Shop unit rent, business rates and any change of use permission, so check with your landlord and council
• Handling customer payments and personal data, so check data protection requirements

Startup costs are typically estimated at around £2,000 to £10,000, depending on whether you use space in a shop you already run or rent a small unit, and the equipment you need. Check commission terms and any minimum sales or deposits first.

Monthly revenue is typically estimated at around £600 to £4,000, depending on the routes you sell, your commission rates and how many customers book in person. Commission can be thin, so check each operator's terms.

Check commission terms, minimum sales and deposits before signing. Selling coach travel bundled with hotels or tours may fall under package travel rules. Also check shop rent, business rates, any change of use permission, and data protection requirements.