Online lock and security hardware shop

Householders, landlords, small businesses and DIYers who know what they need but want a better range or clearer advice than a general hardware store.

Margin between trade and retail price on each item sold. Selling bundles, such as a lock set with fittings, can raise the value of each order.

• Knowing lock types and fittings
• Writing clear product descriptions
• Basic online shop setup
• Customer service by email or phone

• Distance selling rules for online sales, including customer returns and refunds, so check what applies to you
• Product liability and public liability insurance, since a faulty lock can cause real harm
• Selling products that meet the standards customers need, such as insurance-approved locks, and describing them accurately
• Postage costs on heavy items, which can eat into margins
• Running a business from home may need permission from your landlord or mortgage lender, especially if you store stock there

Startup costs are typically around £1,500 to £6,000, depending on your stock range, website setup and insurance. These are estimates, so check them against your own plans, including how much stock you hold.

Monthly revenue is typically around £800 to £4,000, depending on your range, pricing and how well your advice helps customers choose. Postage on heavy items can eat into margins, so check your costs.

Check distance selling rules, including returns and refunds, and product liability and public liability insurance, since a faulty lock can cause real harm. Describe products accurately, including any insurance-approved standards, and check permission from your landlord or mortgage lender if you store stock at home.