Online mobility aids shop

Older people, people recovering from injury or surgery, and family members buying for someone else. Some care homes and carers also buy small items.

You earn the margin between the trade price and your selling price. Accessories and replacement parts add smaller extra sales.

• Clear, patient customer service
• Basic website and product listing skills
• Careful with product details and suitability information

• Some mobility aids count as medical devices, so check with your supplier and the MHRA that products carry the right UK markings
• Online selling rules on refunds, cancellations and product information, check Trading Standards guidance
• Some customers may be eligible for VAT relief on aids for disabled people, check the current HMRC rules before advertising prices
• Don't give medical advice, point customers to an occupational therapist or GP when unsure
• Product liability and public liability insurance

Startup costs are typically around £600 to £3,000, depending on whether you dropship from a supplier or hold some stock, and how much you spend on your website. These figures are estimates only.

Things to check include whether products count as medical devices and carry the right UK markings (ask your supplier and the MHRA), online selling rules on refunds and product information, VAT relief rules from HMRC, and insurance.

Estimated monthly revenue is typically around £500 to £2,500, depending on your range, pricing and how many orders you win. Many owners start part time, with around 8 hours a week as a minimum estimate.