Database clean-up and upkeep for small businesses

Small businesses such as trade firms, retailers, clinics, gyms and not-for-profits with customer lists or stock records that have become a mess.

Fixed price per clean-up project, plus a monthly retainer for regular maintenance, backups and reporting.

• Spreadsheets and basic database tools
• Attention to detail
• Explaining technical things in plain language

• Privacy Act obligations when handling customer personal information, check the Office of the Australian Information Commissioner guidance
• Professional indemnity and public liability insurance
• Always keep a backup and get written sign-off before changing client data
• Check whether your council requires approval for a home-based business

Startup costs are typically around $300 to $2,500, depending on your software, equipment and insurance. Monthly revenue is typically estimated at around $800 to $4,000, depending on how many clients you take on and whether they sign up for ongoing upkeep.

Check your Privacy Act obligations when handling customer personal information, using Office of the Australian Information Commissioner guidance. Also check professional indemnity and public liability insurance, keep backups, get written sign-off before changing data, and check council rules for home businesses.

Useful skills include spreadsheets and basic database tools, attention to detail, and explaining technical things in plain language. Estimates suggest at least around 6 hours a week, depending on how many clients you have.