Home computer and wifi help

Older people, busy families, home workers and anyone who finds tech frustrating.

Hourly or fixed call-out rate, with a minimum charge per visit. Repeat work comes from referrals and follow-up setups.

• Solid Windows, Mac and phone troubleshooting
• Patient, clear explanations
• Trustworthy and punctual

• Public liability and professional indemnity insurance, check cover for data loss
• Privacy: you will see personal files, so be clear about what you access and consider a written service agreement
• Check whether your state requires any licence for cabling or wiring work, and avoid anything beyond low-voltage data tasks unless licensed
• GST registration is needed once your turnover reaches the threshold

Estimated startup costs are typically around $500 to $2,500, depending on your tools, software, insurance and how you advertise. Check that your insurance covers data loss before you start taking jobs.

Estimated monthly revenue is typically around $600 to $4,000, depending on how many call-outs you take and your pricing. The estimate assumes roughly 6 hours a week or more of paid work.

Check public liability and professional indemnity insurance, including cover for data loss. Consider a written service agreement for privacy, check whether your state requires a licence for cabling or wiring work, and check when GST registration applies.