Start a mobility and daily living equipment shop

People with disability, older people and their families, carers, care homes, and NDIS participants, either directly or through plan or self-managed funds.

Margin on equipment sales, weekly or monthly hire fees, and charges for delivery, set-up and simple repairs. Regular care home and community orders add steady income.

• Patient, respectful customer service
• Learning product ranges and what suits different needs
• Stock control and basic bookkeeping

• Many aids count as medical devices, so check TGA requirements with your suppliers
• If you want NDIS participants to use you, check whether you need NDIS provider registration or whether unregistered supply is allowed for your customers
• Public liability and product liability insurance, plus Australian Consumer Law warranty obligations
• Cleaning and servicing hire stock between customers, and safe manual handling of heavy items
• Stock tied up in inventory can strain cash flow

Startup costs are typically around $30,000 to $120,000, depending on your premises, fit-out and how much stock and hire equipment you buy. These are estimates only, and stock tied up in inventory can strain cash flow early on.

Monthly revenue is typically around $10,000 to $50,000, depending on your location, product range and the mix of sales, hire and delivery. This is an estimate of revenue, not profit, and it usually needs around 35 hours a week or more.

Check TGA requirements with your suppliers, as many aids count as medical devices. Also check whether you need NDIS provider registration, plus public and product liability insurance and your Australian Consumer Law warranty obligations.