Mobility equipment shop with hire

Older people and their families, people with a disability, care homes, therapists and clinics, and NDIS participants buying through plan or self-managed funds.

Product sales with a retail margin, hire fees, delivery and set-up charges, and servicing or repairs. Care homes and clinics can become regular repeat accounts.

• Listening and explaining products clearly
• Retail and stock management
• Building relationships with therapists and care providers

• Check TGA rules on medical devices, and buy from suppliers who can show products are properly supplied in Australia
• Check whether you need to register as an NDIS provider to supply to NDIS participants, and how plan-managed payments work
• Public liability and product liability insurance, plus workers compensation once you hire staff
• Stock is a big upfront cost and slow items tie up cash
• Check council zoning and fit-out rules for the premises, and register for GST once you reach the threshold

Startup costs are typically around $35,000 to $150,000, depending on your premises fit-out, stock, hire fleet and insurance. These are estimates, and slow-moving stock can tie up cash, so plan your range carefully.

Monthly revenue is typically around $10,000 to $50,000, depending on your mix of sales and hire, your stock range and your referrals from therapists and care providers. This is an estimate of revenue, not profit.

Check TGA rules on medical devices and buy from suppliers who can show products are properly supplied in Australia. Also check whether you need to register as an NDIS provider, plus insurance, council zoning and GST registration.