Home help agency for private clients

Older people and their families, people recovering from illness or surgery, and busy households paying privately.

You charge clients an hourly rate and pay workers a lower hourly rate. The difference covers your insurance, admin and profit.

• Organising rosters and bookings
• Good people skills with clients and workers
• Reliable and trustworthy
• Basic bookkeeping

• Check whether your workers count as employees or contractors, as this affects pay, super and workers compensation
• Check your state's workers compensation requirements before you take on staff
• Check whether your local council needs approval to run a business from home
• Police checks and references for every worker who enters a client's home
• Check whether services like personal care need extra registration or qualifications, and keep to household tasks if unsure
• Check the GST threshold for your turnover

Startup costs are typically estimated at around $1,500 to $6,000, depending on your booking and invoicing tools, insurance, marketing and worker checks. Treat this as an estimate and confirm each cost for your situation.

Monthly revenue is typically estimated at around $2,000 to $10,000, depending on how many helpers and clients you have and how many hours are booked. Starting with a few trusted workers keeps early costs manageable.

Check whether your workers count as employees or contractors, as this affects pay, super and workers compensation. Also check police checks and references for every worker, and whether services like personal care need extra registration or qualifications.