Registered home help agency for funded clients

Clients pay through their funding, either directly or through a plan manager or care coordinator. Some top up privately.

You bill funded hourly rates set by the program and pay workers wages and on-costs. Margins depend on those rates, so tight rostering and low travel time matter.

• Careful record keeping and compliance
• Rostering and managing a team
• Empathy and clear communication
• Comfort with funding rules and invoicing

• Registration or approval requirements for funded programs, which can change, so check the official regulators first
• Worker screening checks, such as NDIS Worker Screening, and working with vulnerable people rules in your state
• Quality, incident reporting and audit obligations
• Workers compensation and professional indemnity as well as public liability insurance
• Approval can take months, so plan your cash flow before the first funded client
• Check the rules on employing staff versus using contractors

Startup costs are typically estimated at around $5,000 to $25,000, depending on registration, insurance, record-keeping systems and screening. Treat this as an estimate and check the official regulators for current requirements.

Monthly revenue is typically estimated at around $5,000 to $25,000, depending on your client numbers and team size. Approval can take months, so plan your cash flow before your first funded client.

Check registration or approval requirements for funded programs with the official regulators, as they can change. Also check worker screening, such as NDIS Worker Screening, your state's vulnerable people rules, and quality, incident reporting and audit obligations.