Online phone accessories and repair service

Everyday phone owners who want a cheaper or more convenient option than a mall shop, including people in areas with few phone shops.

Margin on accessories, plus a fixed fee per repair and postage or call-out charges.

• Basic phone repair, learned through courses or practice
• Online selling and photography of products
• Reliable customer communication

• Australian Consumer Law: you must stand behind repairs and products, so offer a clear warranty
• Customer data on phones, handle privacy carefully and never access personal content
• Public liability and product insurance, check what is covered for repairs
• Poor-quality replacement parts that cause returns, buy from trusted suppliers
• Home-based business rules vary by council, check before you start

Startup costs are typically around $1,000 to $6,000, depending on your repair tools, parts and stock, and website set-up. Monthly revenue is typically around $800 to $4,000, depending on how many repairs and online orders you handle.

Check your Australian Consumer Law obligations, since you must stand behind repairs and products and should offer a clear warranty. Also check your council's home-based business rules, what your insurance covers for repairs, and how you will protect customer data on phones.

You need basic phone repair skills, learned through courses or practice, plus online selling, product photography and reliable customer communication. Estimates suggest at least around 8 hours a week, depending on how many orders and repair bookings you take.