Business address and mail handling service

Rent a small suite and offer a professional street address and mail handling, with no meeting rooms to run.

Startup costA$8k to A$25k
Monthly revenueA$600 to A$3k
Time needed8+ h/week
First incomeMonths
  • A$8k-25k
  • Part-time
  • Own premises

Estimates for a small start in Australia, not guarantees.

What it is

A lean version of a virtual office. You lease a small, low-cost suite or desk space and offer a street address, mail collection, scanning and forwarding. You skip meeting rooms and reception.

Your first three steps

  1. Find a small suite or shared space where the landlord agrees in writing to you using the address for client mail
  2. Work out your plans and prices, including scanning and forwarding fees, by comparing with local providers
  3. Set up a mail log, a client ID process and a simple website, then offer it to local home-based business owners and bookkeepers
Who pays

Home-based businesses, online sellers, freelancers and small companies that want a street address instead of using their home address or a PO box.

How it makes money

Low monthly fees for the address and mail plan, with extra charges for scanning, parcel handling, forwarding and mail pick-up.

Skills that help
  • Reliable and trustworthy with other people's mail
  • Organised record keeping
  • Clear, friendly communication by email and phone
Watch out for
  • Commercial lease costs: a bond or security deposit and rent in advance are usually required, and you are committed to the lease term, so check the terms carefully
  • Landlord consent and lease terms for letting your address to others
  • Check council rules for the property's permitted use
  • ID checks and record keeping for clients, and privacy obligations for handling their mail and personal information
  • Public liability insurance and cover for lost or damaged mail and parcels
  • Check your obligations if a client's mail includes legal or government documents
  • Clients may leave if a cheaper or better-located address appears, so plan for turnover

Deep research report · Australia

Everything you need to start: business address and mail handling service

Researched with live web search for Australia: real startup prices, the licences and rules, what others charge, a break-even example, how to find your first customers and a 30-day launch plan. With sources.

  • Startup costs with real prices
  • Licences, registration and rules
  • Pricing: what others charge
  • Break-even example
  • Finding your first customers
  • 30-day launch plan
  • Risks and how to reduce them
Ready in about 2 minutes · one-off payment, tax included

See a full sample report

Questions people ask

How much does it cost to start a business address and mail service?

Startup costs are typically estimated at around $8,000 to $25,000, depending on the suite or desk space you lease and your setup. A bond or security deposit and rent in advance are usually required, so check lease terms carefully.

How much can a mail handling and address service earn?

Monthly revenue is typically estimated at around $600 to $3,000, depending on how many clients sign up and what services you offer. Clients may leave if a cheaper or better-located address appears, so plan for turnover.

What rules should I check before letting my address to clients?

Check landlord consent and lease terms for letting your address to others, and council rules on the property's permitted use. Also check ID and record keeping, privacy obligations for clients' mail, insurance, and your obligations for legal or government documents.

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