Local mobility and support products shop

Patients after surgery or injury, older adults and their families, and referrals from physiotherapists, clinics and seniors' residences. Some customers claim through private insurance or provincial programs.

Retail margin on products sold, plus add-ons like sizing help, accessories and small equipment rentals such as crutches or knee scooters.

• Patient, caring customer service
• Learning product details and sizing
• Stock control and ordering
• Building relationships with local clinics

• Check Health Canada's rules to be sure the devices you sell are properly licensed, and buy from reputable distributors
• If you want to bill provincial assistive device programs or insurers, check whether you need to register as a vendor or have certified staff
• Avoid giving medical advice or claiming to diagnose; refer people to a clinician when needed
• Commercial general liability and product liability insurance, plus WCB/WSIB once you hire (rules vary by province)
• Stock tied up in many sizes and products can strain cash flow; start with fast sellers
• Check accessibility requirements for your premises, since many customers have mobility needs

Startup costs are typically around $40,000 to $120,000, depending on premises, fit-out and how much stock you carry. Monthly revenue is estimated at roughly $8,000 to $35,000, depending on location and referrals. Treat these as estimates.

Check Health Canada's rules to be sure the devices you sell are properly licensed, and buy from reputable distributors. If you want to bill provincial assistive device programs or insurers, check whether you need to register as a vendor or have certified staff.

Avoid giving medical advice or claiming to diagnose; refer people to a clinician when needed. Also check accessibility requirements for your premises, liability insurance, and WCB/WSIB once you hire. Starting with fast sellers can ease cash flow strain from stock.