Remote Computer Support by Appointment

Home users, remote workers, freelancers and very small businesses who want quick help without waiting for a visit.

Fixed price per session or block of time, with optional prepaid packs or a small monthly plan for regular customers.

• Remote troubleshooting and screen-sharing tools
• Clear, patient phone or video communication
• Good written notes and follow-up

• Errors and omissions and general liability insurance, check what covers remote work
• Protect customers' data: use secure tools, get clear consent before connecting, and never keep passwords
• Scams in this field are common, so be transparent about who you are and what you charge
• Check whether you need a home-based business licence, and register for GST/HST once over the small supplier threshold

Startup costs are estimated at typically around $200 to $1,200, depending on remote tools and insurance. Monthly revenue is estimated at around $400 to $3,000, depending on how many sessions you book.

Check what errors and omissions and general liability insurance covers for remote work. Use secure tools, get clear consent before connecting, and never keep passwords. Also check whether you need a home-based business licence, and GST/HST registration once over the small supplier threshold.

Scams in this field are common, so be transparent about who you are and what you charge. Useful skills include remote troubleshooting, screen-sharing tools, clear phone or video communication and good notes. The estimates suggest at least about 6 hours a week.