Software shop with setup counter

Open a small shop selling software and licences, with in-person advice, installs and help for walk-in customers.

Startup costC$15k to C$60k
Monthly revenueC$6k to C$25k
Time needed35+ h/week
First incomeMonths

Estimates for a small start in Canada, not guarantees.

What it is

A small retail unit selling boxed and digital software, gift cards and licences, with a help counter where customers get advice, installs and basic troubleshooting. Most sales are digital, so the shop is as much a service point as a store.

Your first three steps

  1. Check foot traffic and rent for small units near offices, campuses or busy shopping streets, and compare against online competitors
  2. Sign up with distributors and vendor partner programs, and set up a point-of-sale system that handles digital licences
  3. Run a soft launch with local business owners and community groups, offering setup help for their first purchases
Who pays

Walk-in households, seniors, students and nearby small businesses who prefer face-to-face help.

How it makes money

Margin on licences and software sales, plus fees for installation, data transfer and support, and repeat renewals from business customers.

Skills that help
  • Strong software and troubleshooting knowledge
  • Customer service and patience
  • Inventory, pricing and basic retail management
Watch out for
  • Commercial lease terms and fit-out costs, so negotiate carefully and avoid long commitments at the start
  • Check municipal business licence and zoning rules before signing a lease
  • Commercial general liability and contents insurance, plus protection for customer data on devices you handle
  • Retail software margins can be thin and big online sellers compete on price, so lean on services
  • WCB/WSIB coverage and employment rules by province once you hire staff, plus French-language signage rules in Quebec
  • Winter can reduce walk-in traffic, so plan for slow months

🔒 Full research report for Canada

Real cost breakdown with current prices, licences and registration checklist, local competition, pricing, break-even and a 30-day launch plan, with sources.

Coming soon

Questions people ask

How much does it cost to open a software shop?

Startup costs are typically around $15,000 to $60,000, depending on your lease and fit-out. Negotiate lease terms carefully and avoid long commitments at the start.

What should I check before opening a software shop in Canada?

Check municipal business licence and zoning rules before signing a lease. Also check commercial general liability and contents insurance, WCB/WSIB coverage and employment rules once you hire, and French-language signage rules in Quebec.

How much can a software shop make?

Monthly revenue is typically estimated at around $6,000 to $25,000, depending on footfall and the services you offer. Retail software margins can be thin, and winter can reduce walk-in traffic.

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