Home-Based B2B calling and appointment setting

Small and mid-sized companies, agencies and local service firms that want more meetings but have no sales staff to spare.

Hourly rate, a fee per qualified lead or booked appointment, or a monthly retainer for a set number of calling hours.

• Confident, friendly phone manner
• Handling rejection calmly
• Keeping accurate call notes
• Following a script while sounding natural

• Check the CRTC Unsolicited Telecommunications Rules, including the National Do Not Call List and rules on calling consumers versus businesses
• Check whether you must register with the National DNCL operator, and keep your own internal do-not-call list
• Quebec has extra rules and French-language expectations, so check these if you call there
• Check whether your municipality requires a home-based business licence
• Ask clients to confirm their lead lists were collected lawfully, and keep call records
• Pay by result can be uneven, so agree clear definitions of a qualified lead in writing

Startup costs are typically around $300 to $1,500, depending on your headset, laptop and phone setup. These are estimates. Most of the work is your own time on the phone, so costs can stay low.

Monthly revenue is typically around $1,000 to $5,000, depending on how many clients you take on and how you are paid. These are estimates, not guarantees. Pay by result can be uneven, so agree what counts as a qualified lead in writing. Plan for at least about 10 hours a week.

Check the CRTC Unsolicited Telecommunications Rules, including the National Do Not Call List and rules on calling consumers versus businesses. Also check whether you must register with the DNCL operator, keep an internal do-not-call list, Quebec rules, and any municipal home-based business licence.