Start a business debt recovery service from home

Chase overdue invoices for small firms by phone, email and letter, working from a home office.

Startup cost£500 to £2.5k
Monthly revenue£1k to £5k
Time needed10+ h/week
First incomeMonths
  • £500-2.5k
  • Side hustle
  • From home

Estimates for a small start in the UK, not guarantees.

Official data

741 UK companies in this field, 31% registered in the last 2 years

SIC 82911 “Activities of collection agencies”. Source: Companies House, November 2026.

What it is

A home-based service that chases unpaid business-to-business invoices for small firms. You send reminders, phone the debtor, agree payment plans and follow the formal letter-before-action steps. You focus on debts owed by limited companies and other businesses.

Your first three steps

  1. Check which debts need regulatory authorisation and decide to take only clearly commercial ones to start with
  2. Draft your terms of business, a client agreement and template chaser letters, ideally reviewed by a solicitor
  3. Approach local accountants, trade firms and business groups and offer to chase a few overdue invoices on a no-recovery, no-fee trial
Who pays

Small trade firms, wholesalers, freelancers, agencies and landlords who are owed money but have no time or appetite to chase it.

How it makes money

Usually a percentage of what you recover, a flat fee per case, or a monthly retainer for ongoing credit control.

Skills that help
  • Calm, firm phone manner
  • Good record keeping
  • Clear letter and email writing
  • Negotiating payment plans
Watch out for
  • Collecting debts from consumers, sole traders and some small partnerships may need FCA authorisation, so check before taking any case
  • Harassment and unfair pressure can break the law, so follow the recognised guidance and keep a record of every contact
  • Data protection: you will probably need to register with the ICO and handle personal data carefully
  • Professional indemnity and public liability insurance, which you should ask a broker about
  • Client money: if you hold recovered funds for clients, check how to keep them separate and how to account for them

Deep research report · UK

Everything you need to start: business debt recovery from home

Researched with live web search for United Kingdom: real startup prices, the licences and rules, what others charge, a break-even example, how to find your first customers and a 30-day launch plan. With sources.

  • Startup costs with real prices
  • Licences, registration and rules
  • Pricing: what others charge
  • Break-even example
  • Finding your first customers
  • 30-day launch plan
  • Risks and how to reduce them
Ready in about 2 minutes · one-off payment, tax included

See a full sample report

Questions people ask

How much does it cost to start a debt recovery business?

Startup costs are typically around £500 to £2,500, depending on your home-office set-up and your insurance. These are estimates, so ask a broker about professional indemnity and public liability cover before taking on clients.

How much can a commercial debt recovery service earn?

Monthly revenue is typically around £1,000 to £5,000, depending on how many clients you have and how many debts you chase. These are estimates only, and income will vary with the cases you take on.

Do I need authorisation to collect debts in the UK?

Check before taking any case, as collecting debts from consumers, sole traders and some small partnerships may need FCA authorisation. Also check the guidance on harassment, ICO registration, insurance and how to handle client money.

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