Local home help agency run from home
Match reliable helpers with people who need support with cleaning, shopping and errands at home.
- £1.5k-7.5k
- Part-time
- From home
Estimates for a small start in the UK, not guarantees.
Official data
21,124 UK companies in this field, 29% registered in the last 2 years
SIC 78200 “Temporary employment agency activities”. Source: Companies House, November 2026.
What it is
A small local agency that recruits helpers and sends them to clients for everyday tasks such as light cleaning, laundry, shopping, meal prep and errands. You run the office side from home: taking enquiries, matching people, scheduling and handling invoices.
Your first three steps
- Decide which tasks you will offer and check whether any would count as personal care, which you may want to leave out at first
- Draft a simple service agreement, a helper recruitment process with references and DBS checks, and get insurance quotes
- Contact local community groups, GP surgeries, churches and carers' groups to find your first clients and helpers
Who pays
Older people, disabled people, busy families and relatives arranging help for someone else, plus some people paying privately after a hospital stay.
How it makes money
Clients pay an hourly rate. You pay your helpers and keep the difference, or charge an introduction fee if helpers are self-employed. Regular weekly clients give steady income.
Skills that help
- Organised scheduling
- Good people judgement when recruiting
- Patient, friendly phone manner
- Basic bookkeeping
Watch out for
- Personal care such as washing, dressing or medication is regulated, so check with the Care Quality Commission (England) or the equivalent body in Scotland, Wales or Northern Ireland whether you would need to register
- Whether your helpers are employed or self-employed, as this affects tax, National Insurance, holiday pay and minimum wage
- Employment agency rules may apply if you introduce workers, so check current government guidance
- Public liability insurance, and employer's liability insurance once you employ staff
- Enhanced DBS checks, safeguarding and handling clients' keys and money carefully
- Check whether running the business from home needs permission from a landlord or mortgage lender
Deep research report · UK
Everything you need to start: local home help agency run from home
Researched with live web search for United Kingdom: real startup prices, the licences and rules, what others charge, a break-even example, how to find your first customers and a 30-day launch plan. With sources.
- Startup costs with real prices
- Licences, registration and rules
- Pricing: what others charge
- Break-even example
- Finding your first customers
- 30-day launch plan
- Risks and how to reduce them
Questions people ask
How much does it cost to start a home help agency?
Startup costs are typically around £1,500 to £7,500, depending on how you set up your office, how you recruit helpers and the insurance you arrange. Costs vary with how quickly you take on clients and staff.
Do I need to register to run a home help agency?
It depends on the tasks. Personal care such as washing, dressing or medication is regulated, so check with the Care Quality Commission in England or the equivalent body elsewhere in the UK. Also check employment agency rules and whether helpers are employed or self-employed.
How much can a home help agency earn?
Monthly revenue is typically around £2,000 to £10,000, depending on how many clients and helpers you have. These are estimates of revenue, not profit, so allow for helper pay, insurance, DBS checks and other running costs.
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