Online mobility aids and daily living shop

Older people, family members buying on their behalf, carers and small care providers.

You add a margin to the trade price of each product. Delivery charges and bundles, such as a bathroom safety set, can lift the average order.

• Clear, kind communication with customers
• Product knowledge and honest advice
• Basic online shop and listing skills
• Organised stock and order handling

• Check which products count as medical devices and what the supplier must provide, such as UKCA or CE marking and instructions, with the MHRA guidance
• Distance selling rules: customers generally have return rights, so check the consumer law requirements
• Product liability and public liability insurance, plus insurance for stock
• Do not give clinical advice; point customers to an occupational therapist or GP for assessments
• Register as a sole trader or company, and check whether storing stock at home is allowed by your landlord or mortgage lender

Estimates suggest startup costs typically around £1,000 to £6,000, depending on whether you hold stock, which products you choose and how you set up your online shop. Estimates start from around 8 hours a week.

Estimated monthly revenue is typically around £500 to £4,000, depending on your product range, your listings and how you reach customers. That is revenue rather than profit, so allow for stock, delivery and fees.

Check which products count as medical devices and what suppliers must provide, such as UKCA or CE marking and instructions, using MHRA guidance. Also check distance selling rules, insurance, and avoid giving clinical advice, pointing customers to an occupational therapist or GP.