Remote concierge and bookings business

Senior professionals, business owners, wealthy households and people planning trips or events who would rather pay someone than spend hours on admin.

Monthly retainer for a set number of hours or requests, or an hourly rate for one-off projects such as planning a trip or a party.

• Strong organisation and attention to detail
• Clear writing and phone manner
• Discretion with personal information

• Data protection: if you handle clients' personal details, check whether you need to register with the ICO and how to store data securely
• Professional indemnity and public liability insurance are worth checking, especially if you book on clients' behalf
• Agree who pays for bookings and refunds, and avoid paying from your own funds without clear terms
• If you arrange package holidays, check whether travel industry rules or ATOL protection could apply

Estimates suggest startup costs are typically around £100 to £800, depending on your equipment, software and insurance. It is worth getting quotes from suppliers before you commit.

Estimates suggest monthly revenue is typically around £400 to £2,500, depending on how many clients you take on and the hours you put in. The estimate starts at about 6 hours a week.

Check whether you need to register with the ICO and how to store clients' data securely. Also check professional indemnity and public liability insurance, who pays for bookings and refunds, and whether travel industry rules or ATOL could apply to package holidays.