Online small claims paperwork helper

Private individuals, tenants, freelancers and consumers who have a dispute worth a few hundred to a few thousand pounds and feel unsure about the paperwork.

Fixed fees for set packages, such as a letter before claim, a full claim form pack, or a review of someone's own draft. You can add an hourly rate for extra support.

• Clear, plain-English writing
• Organising evidence and dates
• Patient, calm customer service
• Willingness to learn court procedure

• Some legal activities, such as conducting litigation or speaking for someone in court, are reserved to authorised people. Check what you can safely do and stay on the side of guidance and admin help
• Claims about certain financial products (for example, mis-sold finance) may fall under Financial Conduct Authority claims management rules. Check before taking these on
• Never promise outcomes. Say clearly that you are not a solicitor and do not give legal advice
• Professional indemnity insurance, plus data protection registration with the ICO and careful handling of personal documents
• Check whether working from home needs landlord or mortgage lender permission

Startup costs are typically estimated at around £200 to £1,500, depending on how you set up and what insurance and data protection steps you take. Treat this as an estimate, not a quote.

Monthly revenue is typically estimated at around £300 to £2,000, depending on how many clients you take on and the fixed fees you charge. The estimate starts from about six hours a week.

Check carefully. Some legal activities, such as conducting litigation or speaking for someone in court, are reserved to authorised people, so check what you can safely do. Stay with guidance and admin help, and say clearly that you are not a solicitor.