Virtual mailbox and mail forwarding service

Expats, digital nomads, overseas sellers and small online businesses that need a UK address but are not based here.

Monthly plans by volume of post, plus per-item fees for scanning, forwarding, shredding and extended storage.

• Organised and consistent
• Comfortable with simple online tools
• Clear written customer support

• Check whether you must register with HMRC for anti-money laundering supervision
• Do identity checks on every customer and keep records
• Opening and scanning post needs clear customer consent; check your data protection duties and ICO fee
• Using a home address may need landlord, mortgage or council permission, and may not suit customer privacy
• Customers using your address for companies or banking may bring extra checks and risks, so check Companies House rules
• Insurance for post and parcels you hold, plus public liability

Startup costs are typically estimated at around £1,500 to £7,500, depending on how you set up your service. Remember to check insurance for post and parcels you hold, plus public liability. Treat this as an estimate.

Monthly revenue is typically estimated at around £400 to £2,000, depending on how many customers sign up. The estimate assumes at least about 10 hours a week, so it can start as a part-time project.

Check whether you must register with HMRC for anti-money laundering supervision, and do identity checks on every customer. Opening and scanning post needs clear customer consent, so also check your data protection duties and whether you must pay the ICO fee.