Virtual Personal Concierge Service

Busy executives, small business owners, frequent travelers and families who want a single person to take tasks off their plate.

Monthly retainer for a set number of requests or hours, plus per-project fees for bigger jobs like trip planning or party organizing.

• Strong phone and email manner
• Research and attention to detail
• Organizing several clients at once
• Discretion with personal information

• Check with your city or county about a business license and any home occupation permit, and review HOA or lease rules
• If you book travel for clients, check whether your state has seller of travel rules before charging booking fees
• Protect client data, such as cards, passport details and addresses, and use secure tools
• Retainers can creep into unlimited work, so set clear limits in a written agreement
• General liability or professional liability insurance, worth quoting before you start

Startup costs are typically estimated at around $200 to $1,500, depending on the software, equipment, insurance and marketing you choose. Because you work from home, you avoid premises costs, but quoting insurance before you start is worthwhile.

Monthly revenue is typically estimated at around $500 to $3,000, depending on how many clients you serve, your retainer or hourly rates and your hours. Plan on at least about 6 hours a week to begin.

Check with your city or county about a business license and any home occupation permit, and review HOA or lease rules. If you book travel, check whether your state has seller of travel rules before charging booking fees. Also look at general or professional liability insurance.