Virtual Mailbox and Mail Forwarding Service

Give remote workers and travelers a street address, then scan, forward or hold their mail through a simple online account.

Rows of small private mailboxes with numbered doors in a mail centre lobby.
Startup cost$3k to $15k
Monthly revenue$800 to $4k
Time needed15+ h/week
First incomeMonths

Estimates for a small start in the US, not guarantees.

Official data

7,614 US businesses with employees in this field, +35.9% in a year

NAICS 561431 “Private mail centers”. Source: U.S. Census Bureau, County Business Patterns 2023.

What it is

A small mailbox operation run from a small commercial suite or unit, where you receive customers' mail, scan the envelope or contents on request, and forward or hold items. Customers manage everything online, but someone needs to be on site regularly to handle the mail.

Your first three steps

  1. Find a small commercial space with a real street address, and check that its lease allows a mail receiving business
  2. Check with USPS whether you must register as a commercial mail receiving agency (CMRA) before accepting mail for others, and check with your city or county about a local business license
  3. Choose mail management software and a scanner, and set up simple pricing tiers
Who pays

Full-time travelers and RVers, expats, digital nomads, online sellers and small businesses that want a business address without an office.

How it makes money

Monthly subscription tiers based on mail volume, plus fees for scanning, forwarding, shredding and package handling.

Skills that help
  • Organized and consistent with daily mail handling
  • Comfortable with online tools and customer support
  • Clear written communication
Watch out for
  • USPS rules for commercial mail receiving agencies, including ID verification and the customer authorization form (Form 1583), which usually needs to be completed before you accept a customer's mail, so confirm current requirements with USPS
  • Privacy and security, since you will open and scan mail only with customer permission, so set clear written terms
  • Local business license, zoning and any state tax rules that may apply to your fees, which vary by state and city
  • General liability insurance, and ask about cover for lost or damaged mail and for handling personal data
  • A steady flow of customers is needed to cover rent and software costs, and larger national providers compete on price

🔒 Full research report for US

Real cost breakdown with current prices, licences and registration checklist, local competition, pricing, break-even and a 30-day launch plan, with sources.

Coming soon

Questions people ask

How much does it cost to start a virtual mailbox business in the US?

Startup costs are estimates, typically around $3,000 to $15,000, depending on your premises, scanning equipment and software. Monthly revenue is also an estimate, typically around $800 to $4,000, depending on how many customers you sign up.

What rules should I check before starting a mail forwarding service?

Check USPS rules for commercial mail receiving agencies, including ID verification and Form 1583 authorization, which usually must be completed before you accept a customer's mail. Also check local business license, zoning, state tax rules on your fees, and insurance.

How much time does a virtual mailbox business take?

Plan for at least about 15 hours a week, since someone needs to be on site regularly to handle mail. Useful skills include consistent daily mail handling, comfort with online tools and customer support, and clear written communication.

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Photo: BarbaraJackson on Pixabay

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