Online medical supplies with home delivery

Family carers, older people, self-managing NDIS participants and small care providers who want regular deliveries.

Margin on products sold, with repeat orders and subscription-style delivery of consumables bringing steadier income.

• Setting up and running an online shop
• Clear, kind customer communication
• Order and stock management
• Careful product research

• Therapeutic goods rules: check with the TGA and your suppliers that products are lawfully supplied, and avoid health claims you cannot back up
• Some items may need professional advice or fitting, so be clear what you do and do not advise on
• Check if council approval is needed to run a home-based business or store stock at home
• Public liability and product liability insurance
• GST registration once turnover reaches the threshold
• Returns and delivery costs on bulky items can cut into margins

Estimated startup costs are typically around $5,000 to $25,000, depending on how much stock you hold, your website setup and whether you use supplier drop-shipping. Returns and delivery costs on bulky items can cut into margins.

Estimated monthly revenue is typically around $2,000 to $12,000, depending on your niche, product range and how many regular customers you build. The estimate assumes roughly 15 hours a week or more.

Check with the TGA and your suppliers that products are lawfully supplied, and avoid health claims you cannot back up. Also check whether council approval is needed for home-based storage, insurance requirements, and when GST registration applies.