Local medical supply shop

Patients leaving hospital, family carers, older people, NDIS participants, and local aged care or disability support providers.

Retail margin on products sold, short-term equipment hire fees, and repeat orders of consumables from carers and care settings.

• Friendly, patient customer service
• Basic product knowledge and willingness to learn
• Stock control and ordering
• Handling sensitive conversations with care

• Many medical devices must be on the Australian Register of Therapeutic Goods (ARTG), so check TGA rules with your suppliers
• Some products may be restricted to pharmacies or need professional fitting, check what you can legally sell and advise on
• If you want to supply NDIS participants or aged care clients, check the registration and pricing requirements that apply
• Stock costs can tie up cash, so start with fast-moving lines
• Public liability and product liability insurance, plus workers compensation if you hire staff (check your state scheme)
• Check council zoning and fit-out rules for your premises, including accessible entry

Estimated startup costs are typically around $40,000 to $150,000, depending on your premises, fit-out and opening stock. Stock can tie up cash, so starting with fast-moving lines is worth considering.

Estimated monthly revenue is typically around $15,000 to $60,000, depending on your location, product range and the customers you serve. The estimate assumes roughly 35 hours a week or more to run the shop.

Check TGA rules and ARTG listing with your suppliers, and whether some products are restricted to pharmacies or need professional fitting. Also check NDIS or aged care registration and pricing, insurance, council zoning and accessible entry requirements for your premises.