Phone repair shop in a small retail space

Open a walk-in repair counter in a shopping centre, kiosk or small shopfront.

A technician replacing a cracked screen on a smartphone at a repair counter.
Startup costA$15k to A$60k
Monthly revenueA$6k to A$30k
Time needed35+ h/week
First incomeMonths
  • A$15k-60k
  • Full-time
  • Own premises

Estimates for a small start in Australia, not guarantees.

What it is

A small shop or kiosk where customers drop in for screen, battery and fault repairs, often while they wait. You can also sell cases, chargers and screen protectors.

Your first three steps

  1. Visit nearby phone repair shops to compare prices, turnaround times and location choices, then shortlist a few sites or kiosks
  2. Work out your numbers: rent, fit-out, stock and your break-even number of repairs a week, and ask landlords about lease terms
  3. Line up parts suppliers, register an ABN and arrange insurance before you sign a lease
Who pays

Walk-in customers of all ages, plus people nearby who want a same-day repair and a face-to-face service.

How it makes money

Price per repair, plus extra sales of accessories and protectors. Foot traffic and a good location matter a lot.

Skills that help
  • Phone repair and diagnostics
  • Customer service at the counter
  • Managing stock and basic bookkeeping
Watch out for
  • Lease terms, bond and rent reviews, and get advice before signing
  • Check council or centre requirements for signage and fit-out
  • Public liability and contents insurance, and workers compensation insurance once you hire
  • GST registration once turnover reaches the threshold
  • Customer data privacy and warranty promises under Australian Consumer Law
  • Safe storage and disposal of lithium batteries

Deep research report · Australia

Everything you need to start: phone repair shop in a small retail space

Researched with live web search for Australia: real startup prices, the licences and rules, what others charge, a break-even example, how to find your first customers and a 30-day launch plan. With sources.

  • Startup costs with real prices
  • Licences, registration and rules
  • Pricing: what others charge
  • Break-even example
  • Finding your first customers
  • 30-day launch plan
  • Risks and how to reduce them
Ready in about 2 minutes · one-off payment, tax included

See a full sample report

Questions people ask

How much does it cost to start a phone repair shop?

Startup costs are typically around $15,000 to $60,000, depending on your location, fit-out, tools and parts stock. These are estimates, so check lease terms and get quotes before you commit.

How much can a phone repair shop earn?

Monthly revenue is typically around $6,000 to $30,000, depending on foot traffic, the repairs you do and any accessories you sell. This is an estimate of revenue, not profit, so allow for rent and parts.

What should I check before opening a phone repair shop?

Check your lease terms, bond and rent reviews, and get advice before signing. Also check council or centre requirements for signage and fit-out, GST registration at the threshold, warranty promises under Australian Consumer Law, and safe storage of lithium batteries.

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Photo: Militiamobiles on Pixabay

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