Home computer security and malware clean-up

Seniors, families, home-based workers and people who have been hit by a scam or a virus.

Fixed price per job (clean-up, protection setup) or hourly rate, plus optional small monthly check-up plans for repeat clients.

• Solid Windows and Mac troubleshooting
• Knowing common malware and scam tactics
• Explaining things patiently in plain language

• Commercial general liability insurance and ideally professional or errors and omissions cover, since data can be lost
• Privacy rules: check how federal and provincial privacy laws apply to the personal data you may see
• Written consent before you access a device, and a backup before any clean-up
• Check whether your municipality requires a home-based business licence
• Register for GST/HST once revenue passes the small supplier threshold

Startup costs are typically estimated at around $300 to $2,000, depending on the tools, software and insurance you choose and whether you visit homes or work remotely. Your own laptop and a few utilities cover much of the basics.

Estimated monthly revenue is typically around $500 to $3,000, depending on how many clients you take on and your rates. The estimate assumes at least about 6 hours a week, so it can start as a part-time service.

Check commercial general liability insurance and ideally professional or errors and omissions cover, since data can be lost. Check how federal and provincial privacy laws apply, get written consent before accessing a device, back up first, and check municipal licensing and GST/HST.