Monthly online store management service

Small online retailers and bricks-and-mortar shops with a web store who are too busy to manage it themselves.

Monthly retainer based on the scope of work, sometimes with an ad management fee or hourly rate for extra projects.

• Experience with e-commerce platforms and marketplaces
• Email marketing and basic ad tools
• Organised and reliable with deadlines

• Get an ABN and check GST registration once turnover reaches the threshold
• Consider professional indemnity insurance, as mistakes on live stores can cost clients sales
• Use secure password sharing and only take the access you need
• Set clear limits on hours covered so retainers do not creep into unpaid work

Startup costs are typically estimated at around $200 to $1,500, depending on the software, tools and set-up you need to manage client stores. Your costs will vary with the platforms and marketplaces you offer support for.

Monthly revenue is typically estimated at around $1,000 to $6,000, depending on how many clients you take on and the monthly fees you set. As an estimate, expect at least around 10 hours a week.

Get an ABN and check GST registration once turnover reaches the threshold. Consider professional indemnity insurance, use secure password sharing and only take the access you need, and set clear limits on hours covered so retainers do not become unpaid work.