Personal concierge and errand runner
Handle errands, pick-ups and personal tasks for busy people and take the to-do list off their hands.
- A$300-2k
- Side hustle
- Out and about
Estimates for a small start in Australia, not guarantees.
What it is
You run errands in person for clients: dry cleaning and parcel runs, grocery and pharmacy pick-ups, waiting for tradies or deliveries, returns, and taking items to repairers.
Your first three steps
- Decide your suburbs and a list of services, then check what local errand and concierge services charge
- Get an ABN, public liability insurance and a simple client agreement covering expenses and cancellations
- Offer a trial month to a few busy neighbours or local workplaces and ask for written testimonials
Who pays
Busy professionals, working parents, older people and people with limited mobility, plus small businesses that need a few tasks done.
How it makes money
Hourly rate or fixed price per task, with a monthly retainer of pre-booked hours for regular clients. Travel and purchases are usually passed on at cost.
Skills that help
- Reliable and well organised
- Good route planning
- Trustworthy with keys, cards and personal details
Watch out for
- Public liability insurance, and check whether your car cover allows business use
- Handling clients' money and keys, so keep clear receipts and records
- Whether tasks like caring for older people or entering homes with children present need a Working with Children or similar check in your state
- GST registration once your turnover reaches the threshold
🔒 Full research report for Australia
Real cost breakdown with current prices, licences and registration checklist, local competition, pricing, break-even and a 30-day launch plan, with sources.
Coming soonQuestions people ask
How much does it cost to start an errand running business?
Startup costs are typically around $300 to $2,000, depending on your vehicle situation, insurance and how you set up your booking and record-keeping. Treat these as estimates and check your own costs.
How much can a personal concierge and errand runner earn?
Monthly revenue is typically around $600 to $4,000, depending on how many clients you take on and the hours you work. Estimates start from about 8 hours a week, so it can begin part-time.
What rules should I check before starting an errand business?
Check public liability insurance and whether your car cover allows business use. Also check whether tasks involving older people or homes with children need a Working with Children or similar check in your state, and when GST registration applies.
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