Personal concierge and errand runner

Handle errands, pick-ups and personal tasks for busy people and take the to-do list off their hands.

Startup costA$300 to A$2k
Monthly revenueA$600 to A$4k
Time needed8+ h/week
First incomeWeeks
  • A$300-2k
  • Side hustle
  • Out and about

Estimates for a small start in Australia, not guarantees.

What it is

You run errands in person for clients: dry cleaning and parcel runs, grocery and pharmacy pick-ups, waiting for tradies or deliveries, returns, and taking items to repairers.

Your first three steps

  1. Decide your suburbs and a list of services, then check what local errand and concierge services charge
  2. Get an ABN, public liability insurance and a simple client agreement covering expenses and cancellations
  3. Offer a trial month to a few busy neighbours or local workplaces and ask for written testimonials
Who pays

Busy professionals, working parents, older people and people with limited mobility, plus small businesses that need a few tasks done.

How it makes money

Hourly rate or fixed price per task, with a monthly retainer of pre-booked hours for regular clients. Travel and purchases are usually passed on at cost.

Skills that help
  • Reliable and well organised
  • Good route planning
  • Trustworthy with keys, cards and personal details
Watch out for
  • Public liability insurance, and check whether your car cover allows business use
  • Handling clients' money and keys, so keep clear receipts and records
  • Whether tasks like caring for older people or entering homes with children present need a Working with Children or similar check in your state
  • GST registration once your turnover reaches the threshold

🔒 Full research report for Australia

Real cost breakdown with current prices, licences and registration checklist, local competition, pricing, break-even and a 30-day launch plan, with sources.

Coming soon

Questions people ask

How much does it cost to start an errand running business?

Startup costs are typically around $300 to $2,000, depending on your vehicle situation, insurance and how you set up your booking and record-keeping. Treat these as estimates and check your own costs.

How much can a personal concierge and errand runner earn?

Monthly revenue is typically around $600 to $4,000, depending on how many clients you take on and the hours you work. Estimates start from about 8 hours a week, so it can begin part-time.

What rules should I check before starting an errand business?

Check public liability insurance and whether your car cover allows business use. Also check whether tasks involving older people or homes with children need a Working with Children or similar check in your state, and when GST registration applies.

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