Virtual concierge for bookings and planning
Book restaurants, travel, tradies and appointments for busy clients, all by phone and email from home.
- A$200-1.5k
- Side hustle
- From home
Estimates for a small start in Australia, not guarantees.
What it is
You manage clients' personal admin remotely: booking restaurants, trips, appointments, tradies and gifts, comparing quotes, and keeping their diary and reminders in order.
Your first three steps
- Pick a niche such as busy families, executives or older clients and write up two or three retainer packages
- Set up an ABN, a simple website and a shared task tracker or booking tool, and check a basic client agreement and privacy approach
- Offer your first clients a low-cost trial month and ask for referrals from them
Who pays
Time-poor professionals, business owners, executives and families who want someone to organise personal tasks.
How it makes money
Monthly retainer for a set number of hours or requests, or a fixed fee per project such as planning a trip or a family event.
Skills that help
- Strong organising and follow-up
- Clear writing and phone manner
- Discretion with personal information
Watch out for
- Professional indemnity and public liability insurance, so check what suits remote admin work
- Privacy of clients' personal and payment details, and your obligations under Australian privacy rules
- Council approval for a home-based business, so check with your local council
- Scope creep, so spell out hours and what is included in your agreement
🔒 Full research report for Australia
Real cost breakdown with current prices, licences and registration checklist, local competition, pricing, break-even and a 30-day launch plan, with sources.
Coming soonQuestions people ask
How much does it cost to start a virtual concierge business?
Startup costs are typically around $200 to $1,500, depending on the tools, insurance and setup you choose for working from home. These are estimates, so price your own needs before you commit.
How much can a virtual concierge earn?
Monthly revenue is typically around $500 to $3,500, depending on how many clients you take on and the hours you offer. Estimates start from about 6 hours a week. Spell out hours and inclusions in your agreement.
What rules should I check before starting a virtual concierge business?
Check which professional indemnity and public liability insurance suits remote admin work, your obligations under Australian privacy rules for clients' personal and payment details, and whether your local council needs to approve a home-based business.
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