Virtual Admin Assistant for Small Businesses

Tradies, allied health practitioners, real estate agents, consultants and other small business owners who are too busy to do their own admin.

Hourly rate or a monthly retainer for a set number of hours, with extra charged for one-off projects such as setting up systems or clearing an admin backlog.

• Organised and detail-focused
• Clear written communication
• Confident with email, calendars and cloud tools
• Keeping client information confidential

• Professional indemnity and public liability insurance, check what suits remote admin work
• Privacy obligations when handling customers' personal information, check what applies to your clients
• Check whether your local council needs approval for a home-based business
• Retainer clients can leave at short notice, so avoid relying on one client for most of your income
• GST registration is required once your turnover reaches the threshold, check with the ATO

Startup costs are typically estimated at around $300 to $1,500, depending on the software, equipment and insurance you need for your home office, and how much you spend on finding your first clients.

Monthly revenue is typically estimated at around $500 to $4,000, depending on how many clients you take on and the hours you work. These are planning estimates only, and the work usually starts at around 5 hours a week.

Check professional indemnity and public liability insurance that suits remote admin work, and the privacy obligations that apply when handling customers' personal information. Also check whether your council needs approval for a home-based business, and GST registration with the ATO.