Online Smart Device Store with Setup Visits

Households wanting smart home gadgets installed properly, older people needing help, and shoppers who want advice with the purchase.

Profit on products sold, plus a fee for setup visits or remote support sessions. Bundles of a device and setup often sell well.

• Setting up and troubleshooting devices
• Clear, patient communication
• Basic online store and photos
• Managing stock and orders

• Australian Consumer Law guarantees, returns and warranty handling for products you sell
• Check that electrical items meet Australian compliance requirements, especially imported goods
• Public liability and professional indemnity insurance for visits to customers' homes
• Council approval may be needed if you run a business from home, so check locally
• Look after customers' privacy and account details when setting up their devices
• Do not do any fixed electrical wiring, which needs a licensed electrician (check your state's rules)

Startup costs are typically estimated at around $2,000 to $10,000, depending on how much stock you buy and how you set up your online store. Insurance for home visits is also worth pricing before you begin.

Monthly revenue is typically estimated at around $1,000 to $5,000, depending on your product range, how many customers you attract and how many setup visits you offer. These figures are revenue, not profit.

Check Australian Consumer Law guarantees and returns, electrical compliance for imported goods, public liability and professional indemnity insurance, council approval for a home business, and customer privacy. Fixed electrical wiring needs a licensed electrician, so check your state's rules.