Online counselling from home
Offer talking therapy by secure video or phone to clients anywhere in your state, from a private home office.
- A$500-2.5k
- Side hustle
- Online
Estimates for a small start in Australia, not guarantees.
What it is
A telehealth counselling service run from a quiet, private room at home. You meet clients by secure video or phone, which suits people in regional areas or with busy schedules.
Your first three steps
- Confirm your qualifications and professional body membership, and check what title you can legally use
- Set up a private workspace, a secure telehealth platform, online booking and a simple website
- Arrange professional indemnity insurance and supervision, then write a clear policy for emergencies and client location
Who pays
Individuals paying privately, including people in regional areas with few local options and busy professionals who want flexible times.
How it makes money
A fee per online session. Low overheads mean more of each fee is kept, and you can offer evening or weekend slots to fit your own hours.
Skills that help
- Deep listening and empathy over video
- Professional boundaries and confidentiality
- Recognised counselling or psychology training
- Comfortable with booking, payment and video tools
Watch out for
- Counselling regulation differs from psychology; check protected titles and what your state or territory requires
- Professional indemnity insurance that covers telehealth, which you should confirm with your insurer
- Client privacy and data security; use a platform designed for health sessions and check your obligations
- Know the client's location and emergency contacts before every session in case of risk
- Home business rules vary by council, so check whether approval is needed
- Isolation and emotional load, so schedule supervision and peer contact
Deep research report · Australia
Everything you need to start: online counselling from home
Researched with live web search for Australia: real startup prices, the licences and rules, what others charge, a break-even example, how to find your first customers and a 30-day launch plan. With sources.
- Startup costs with real prices
- Licences, registration and rules
- Pricing: what others charge
- Break-even example
- Finding your first customers
- 30-day launch plan
- Risks and how to reduce them
Questions people ask
How much does it cost to start an online counselling practice?
Estimated startup costs are typically around $500 to $2,500, depending on your video platform, insurance, home office set-up and supervision. Schedule supervision and peer contact too, as the work can feel isolating.
How much can an online counsellor earn?
Estimated monthly revenue is typically around $1,000 to $5,000, depending on your caseload, session fees and how many clients you attract. The estimate assumes roughly 6 hours a week or more of client sessions.
What rules should I check before offering telehealth counselling?
Check protected titles and your state or territory's requirements, and confirm with your insurer that professional indemnity covers telehealth. Also check client privacy and data security, whether council approval is needed for a home business, and emergency procedures for each client's location.
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