Home computer and wifi help
Visit households to fix slow laptops, set up wifi and printers, and remove viruses.
- £200-1k
- Side hustle
- Out and about
Estimates for a small start in the UK, not guarantees.
Official data
91,318 UK companies in this field, 34% registered in the last 2 years
SIC 62090 “Other information technology service activities”. Source: Companies House, November 2026.
What it is
Call-out IT help for households: fixing slow or infected computers, setting up wifi, printers and new devices, backing up photos and teaching people how to use their tech.
Your first three steps
- Check what local IT helpers charge and set your call-out fee and hourly rate
- Get public liability insurance and put together a toolkit with a bootable USB drive, cables and diagnostic software
- Post in local community groups and offer a first visit to neighbours in return for reviews
Who pays
Older people, busy families, home workers and anyone who finds tech frustrating and wants a patient person to sort it.
How it makes money
Hourly or fixed call-out fee per visit, with extra for parts or new equipment set-up. Repeat customers and word of mouth build steady work.
Skills that help
- Solid Windows, Mac and home network knowledge
- Patient, clear explanations without jargon
- Trustworthy and tidy in people's homes
Watch out for
- Public liability insurance, and check whether professional indemnity cover is also sensible for you
- You will handle personal data, so check your obligations under UK data protection rules and whether you need to register with the ICO
- Check software licences before installing or activating anything for a customer
- Be clear about data loss risk and back up before major repairs
🔒 Full research report for UK
Real cost breakdown with current prices, licences and registration checklist, local competition, pricing, break-even and a 30-day launch plan, with sources.
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