Done-for-You online store management

Small retailers, makers and wholesalers who sell online but would rather spend their time on the product itself.

Monthly retainer based on the scope of work, sometimes with extra charges for campaigns or one-off projects.

• Reliable routines and good time management
• Spreadsheets and basic sales reporting
• Customer service tone for client and shopper queries

• Professional indemnity insurance, check what cover fits your work
• UK GDPR duties when you handle customer data, and a written data processing agreement with clients
• Be clear about what is included so retainers do not grow without extra pay
• Relying on a few clients, losing one can hit your income
• Keep client logins secure and use separate access where possible

Startup costs are typically around £100 to £1,000, depending on the tools, software and insurance you need. Monthly revenue is typically around £600 to £3,000, depending on how many retainer clients you have. These are estimates only.

Expect at least around 10 hours a week, depending on how many clients you handle. Daily tasks include adding products, updating prices and stock, sorting order issues and reporting. Reliable routines and good time management help.

Check which professional indemnity cover fits your work, and your UK GDPR duties, including a written data processing agreement with clients. Be clear about what each retainer includes, keep client logins secure, and avoid relying on only a few clients.